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joeyk



Joined: 17 Aug 2011
Posts: 2

PostPosted: Wed Aug 17, 2011 4:56 pm Reply with quoteBack to top

Can anyone tell me based on the log listed below what is going on here? It seems pretty self explanitory but it just isn't happening for us. I am behind a firewall and have port 21 open for the user who is sitting on a ststic IP. I am lost for now.....

8/17/2011 3:37:41 PM Publishing session started
8/17/2011 3:37:41 PM FeedForAll version 2.0.3.1
8/17/2011 3:37:41 PM 1 Feed file(s) to upload
8/17/2011 3:37:41 PM 0 Image file(s) to upload
8/17/2011 3:37:41 PM 0 Enclosure file(s) to upload
8/17/2011 3:37:41 PM Server: equinoxpeople.com
8/17/2011 3:37:41 PM Port: 21
8/17/2011 3:37:41 PM Username: rfoster
8/17/2011 3:37:41 PM Mode: Passive
8/17/2011 3:37:41 PM Connecting to server
8/17/2011 3:37:41 PM Logging in
8/17/2011 3:37:52 PM Unable to log in
8/17/2011 3:37:52 PM Disconnecting
8/17/2011 3:37:52 PM Session results:
8/17/2011 3:37:52 PM Feed file(s) uploaded: (0 of 1)
8/17/2011 3:37:52 PM Image file(s) uploaded: (0 of 0)
8/17/2011 3:37:52 PM Enclosure file(s) uploaded: (0 of 0)
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Tech Support



Joined: 27 Aug 2004
Posts: 2787

PostPosted: Thu Aug 18, 2011 9:05 am Reply with quoteBack to top

The username, password or login type you're using are incorrect. For example, your server may want you to use FTP instead of FTP (Passive). Alternatively, you could be passing the wrong thing for the username or the password.

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joeyk



Joined: 17 Aug 2011
Posts: 2

PostPosted: Thu Aug 18, 2011 12:24 pm Reply with quoteBack to top

What, or where, are the username and password authenticating against? Is it internal? Running against domain credentials? FTP account(s)? FFA account creds? Please let me know.....
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FeedForAll Sales



Joined: 10 Jun 2009
Posts: 252

PostPosted: Fri Aug 19, 2011 11:19 am Reply with quoteBack to top

More information is in the FeedForAll Documentation or Help files:

'Using FeedForAll' - 'Publishing (Uploading)'

'Support' - 'FAQ' - 'I am having trouble uploading my feed'

'What's Next?' - 'After you have created your feed'

Documentation for FeedForAll is at http://www.feedforall.com/rss-education-center.htm

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Tech Support



Joined: 27 Aug 2004
Posts: 2787

PostPosted: Mon Aug 22, 2011 8:11 am Reply with quoteBack to top

FFA is attempting to use the FTP site you specified to upload your feed, so it's functioning just like any other FTP program. So, it's authenticating against whatever credentials your FTP server requires.

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Tech Support



Joined: 27 Aug 2004
Posts: 2787

PostPosted: Fri Sep 16, 2011 9:38 am Reply with quoteBack to top

Richard,

You might want to check the FTP type you're using. For example, if your server requires you to connect with FTP(PSV) but you're using FTP, your server won't allow you to log in. If you're not sure which FTP type to use, ask your web hosting company or server administrator.

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