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OllieV1234



Joined: 28 Oct 2013
Posts: 4

PostPosted: Mon Oct 28, 2013 6:40 am Reply with quoteBack to top

hi

for some reason when i go to save my research feed it wont just save, it always asks to locate the file and overwrite it.

it is a pain that i have to locate it again when i next open the program because the program thinks it isnt in the same place as last time as it was overwritten.

is there something i can do to sort this
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Mon Oct 28, 2013 7:29 am Reply with quoteBack to top

What version of FFA are you using and on what Operating System? Also,if you would, please describe the step by step process you go through to have it ask you to locate the file when you save it.

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OllieV1234



Joined: 28 Oct 2013
Posts: 4

PostPosted: Mon Oct 28, 2013 7:40 am Reply with quoteBack to top

the operating system is Windows 7, the versioon of FFA is v2.0.4.0

I click feed > save > have to locate the file > click save and it prompts to overwrite
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Mon Oct 28, 2013 9:30 am Reply with quoteBack to top

That's really quite odd. The Save function in the File menu should just save the feed wherever it was previously located unless you're starting a new feed every time, which wouldn't make sense.

Just to verify, though, in the list of feeds on the left hand side, do you have a lot of feeds listed or just one or two?

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OllieV1234



Joined: 28 Oct 2013
Posts: 4

PostPosted: Mon Oct 28, 2013 9:32 am Reply with quoteBack to top

just one or two are in the list
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Mon Oct 28, 2013 9:41 am Reply with quoteBack to top

Hmm... if you would, please email your contact information to support at feedforall dot com, if you would. I'd like you to send a screenshot of the main FFA application as well, please.

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OllieV1234



Joined: 28 Oct 2013
Posts: 4

PostPosted: Tue Oct 29, 2013 10:16 am Reply with quoteBack to top

hi

did you recieve my email?
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Tue Oct 29, 2013 10:34 am Reply with quoteBack to top

Yes, we did and have replied. Thank you for sending it.

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