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smitaj



Joined: 04 Sep 2015
Posts: 4

PostPosted: Fri Sep 04, 2015 11:58 pm Reply with quoteBack to top

Hello. I've tried all the instructions and the video on installation but it is still not working. I get two errors when the program install is almost finished:
Runtime error 217 at 00407EF5
and
Could not load the DLL library.

I used the Download link on the Feedforall web page to obtain the file. I'm running Windows 7 64-bit.

Please help. Thanks.
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Tue Sep 08, 2015 8:46 am Reply with quoteBack to top

If you would, please try this:

1) Right click on the installation file, left click on Properties.

2) Go under the Compatibility tab.

3) Put a check in "Run this program in compatibility mode for"

4) Select "Windows XP (Service Pack 3)"

5) Click on OK.

Then when you try to launch the installation, right click on the installation file and select the "Run as Administrator" option.

If doing both of these things doesn't work, please let us know.

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smitaj



Joined: 04 Sep 2015
Posts: 4

PostPosted: Tue Sep 08, 2015 9:35 am Reply with quoteBack to top

Thanks for your reply. I followed your instructions but I'm still getting an error. This time the error is
Runtime error 217 at 033E7EF5

I unchecked Start FeedForAll during the install; everything else I left as default.
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Tue Sep 08, 2015 9:37 am Reply with quoteBack to top

When do you see that error? Does it happen during the installation or does it show up when you try to run the program?

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smitaj



Joined: 04 Sep 2015
Posts: 4

PostPosted: Tue Sep 08, 2015 9:41 am Reply with quoteBack to top

During the install when there are 2 seconds remaining.
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Tue Sep 08, 2015 9:50 am Reply with quoteBack to top

If you would, please contact us off-forum at support at feedforall dot com so we can have a look at a few things with you.

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