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MickBurke



Joined: 22 Nov 2006
Posts: 5

PostPosted: Wed Nov 22, 2006 7:19 pm Reply with quoteBack to top

Is there some sort of itunes locale setting or something? Over the last month or so my podcast created with FFA is reporting that "the item you've requested is not currently available in the US store". Did I miss set something? I didn't' see any place to set the region or anything like that. Any info would be much appreciated!

Mick
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Tech Support



Joined: 27 Aug 2004
Posts: 2783

PostPosted: Wed Nov 22, 2006 8:40 pm Reply with quoteBack to top

At the feed level, in the iTunes extension section, make sure Explicit and/or Block are not set.

Just a guess.

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MickBurke



Joined: 22 Nov 2006
Posts: 5

PostPosted: Wed Nov 22, 2006 8:43 pm Reply with quoteBack to top

Yep Checked that and they are clear> Thanks though!
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MacSupport



Joined: 24 Feb 2005
Posts: 2805

PostPosted: Wed Nov 22, 2006 10:02 pm Reply with quoteBack to top

MickBurke wrote:
Is there some sort of itunes locale setting or something? Over the last month or so my podcast created with FFA is reporting that "the item you've requested is not currently available in the US store". Did I miss set something? I didn't' see any place to set the region or anything like that. Any info would be much appreciated!

Mick


Do you have the language set to "English"?

Can you provide links and names so we can look too?

Jim

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MickBurke



Joined: 22 Nov 2006
Posts: 5

PostPosted: Wed Nov 22, 2006 10:36 pm Reply with quoteBack to top

Yep, english. Here's the links.

the file is at; http://www.covfel.org/podcast/cfc.xml and the podcast link is: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=129950240&s=143441

Thanks!

Mick
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MacSupport



Joined: 24 Feb 2005
Posts: 2805

PostPosted: Thu Nov 23, 2006 6:48 am Reply with quoteBack to top

MickBurke wrote:
Yep, english. Here's the links.

the file is at; http://www.covfel.org/podcast/cfc.xml and the podcast link is: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=129950240&s=143441

Thanks!

Mick


How long ago was it submitted to the store? Are you sure you submitted it to the US store? I ask because after 7.0.2 update breifly a lot of users were set to a different contry.

Jim

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MickBurke



Joined: 22 Nov 2006
Posts: 5

PostPosted: Thu Nov 23, 2006 11:05 am Reply with quoteBack to top

We submitted it several months ago, about 7 or 8, and it was working fine for months. I do think the failure occurred around when 7.x came out though. Anything I can check or update? If I try to remove it (via the 'report a concern' option, it gives me the same message 'not available in us' and doesn't let me go further.

Thanks again for your assistance!

Mick
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MacSupport



Joined: 24 Feb 2005
Posts: 2805

PostPosted: Thu Nov 23, 2006 7:48 pm Reply with quoteBack to top

MickBurke wrote:
We submitted it several months ago, about 7 or 8, and it was working fine for months. I do think the failure occurred around when 7.x came out though. Anything I can check or update? If I try to remove it (via the 'report a concern' option, it gives me the same message 'not available in us' and doesn't let me go further.

Thanks again for your assistance!

Mick


From when I submitted my podcast I have http://discussions.apple.com/forum.jspa?forumID=1107 , as a discussion forum. Next I would look at http://www.apple.com/support/itunes/ and see what you can find there. That is a strange one.

Jim

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MickBurke



Joined: 22 Nov 2006
Posts: 5

PostPosted: Thu Nov 23, 2006 9:47 pm Reply with quoteBack to top

Thanks again Jim
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