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ABP



Joined: 18 Oct 2010
Posts: 14
Location: CA

PostPosted: Wed Nov 03, 2010 10:33 am Reply with quoteBack to top

Can anyone offer any help with this? If not I will have to call it quits after a long hard month it setting it up?





Good Morning
Dave : Good morning
Dave : how can i assist you today
>I need some help with something i have been working on for over a month
Dave : could you please detail it to me
>I have a website with you:
>atlantabeautyproducts.com
Dave : ok
>I could not ftp products feed to it,
>so I went to ipage and did hosting for a feed
>do you know much about feeds?
>Feed url is:
>http://www.fdafffdfdfdfd.com/
>i uploade the xml feed just fine
Dave : are you looking to auto update the products on your website with these feeds?
>i think so
>my purpose with this feed is
>to ftp to the shopping sites
Dave : ok could you please wait for a moment, let me check with our technical department
Dave : ok
>but they require image to the feed,but does not work.
>using feeed for all to create the feed
Dave : ok let me check with my team, i would request you to hold on for a moment please
Dave : ok let me check with my team, i would request you to hold on for a moment please
Dave : Hi
Dave : Unfortunately our system doesnt supports feeds
>yes i am aware
Dave : so it wouldnt be possible to update the way you want your feeds to work.
>so that is why i went someone else to host my feed, in hopes of finding a way to link to it in someway to make it work
>is there no way at all to make this work?
Dave : probably you can create hyper link to your where you have hosted your feeds from your website homepage
>i did that
>on homepage created link to the feed
Dave : ok i think that should work fine though.
>but problem is within feedfor all and the images
>they don't say it can't be done
>can't publish from the feedforall
>i have to ftp directly
Dave : there should be ways with other system but our system doesnt supports it.
>but can't find a way to get the images to appear in the product feeds
>I was tryng to get help anywhere I can,because I am stuck
>was hoping you could tell me something that might work for this
Dave : we will be in touch if we have any updates.




chat with ipage
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Please be prepared to answer your Security Question when we begin chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into your account now to set it up. Thank you.

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You are now chatting with 'Preston Sanders'

Terri: Hi preston:
Preston Sanders: Hi Terri. My name is Preston, how are you today?
Terri: What i will do here is paste a conversation I have been having with my host for my webiste.
Preston Sanders: How can I help you today?
Terri: my website is
Terri: atlantabeautyproducts.com
Terri: i signed up with ipage to host a feed for me
Preston Sanders: Okay.
Terri: itshttp://www.fdafffdfdfdfd.com/
Terri: how do i min this chat?
Terri: got it

Terri: now if this is not going to work for me,i will need to delete this hosting account?
Preston Sanders: May I place you on hold for 4 or 5 minutes, while I check this for you?
Terri: sure
Terri: will be back shortly,take your time
Preston Sanders: Thank you for your patience. I am still looking into your issue. Can you please hold for another 2 to 3 minutes?
Terri: take all the time you need,because i need to make a decision on this sometime today.


Terri: Hi preston:
Preston Sanders: Hi Terri. My name is Preston, how are you today?
Terri: What i will do here is paste a conversation I have been having with my host for my webiste.
Preston Sanders: How can I help you today?
Terri: my website is
Terri: atlantabeautyproducts.com
Terri: i signed up with ipage to host a feed for me
Preston Sanders: Okay.
Terri: itshttp://www.fdafffdfdfdfd.com/
Terri: how do i min this chat?
Terri: got it
Terri: now if this is not going to work for me,i will need to delete this hosting account?
Preston Sanders: May I place you on hold for 4 or 5 minutes, while I check this for you?
Terri: sure
Terri: will be back shortly,take your time
Preston Sanders: Thank you for your patience. I am still looking into your issue. Can you please hold for another 2 to 3 minutes?
Terri: take all the time you need,because i need to make a decision on this sometime today.
Preston Sanders: Thank you for holding.
Preston Sanders: You should be able to host feeds on our servers and get it working. Could you please let me know whether you're experiencing any issues with RSS feed?
Terri: okay,when i talked with feedforall
Terri: they say i can't publish within there program because it not all on the same server?
Terri: the feed works good,but problem is when i submit to the shopping sites,everything is good,but images not showing up with the item name?
Terri: so its blank
Terri: i can't see to find a way to get the images working with the feed?
Terri: if you need an example let me know
Preston Sanders: Yes, please provide me with an example so that I can check it.
Terri: go to thefind.com
Terri: type this in and search
Terri: pear glace by victoria secrets
Preston Sanders: Okay.
Terri: on page 4 it shows atlanta beauty products
Terri: but no image
Terri: from what thefind says, all i have to do is ftp to them
Preston Sanders: I have checked the fourth page and able to see all the images.
Preston Sanders: Could you please clear your browser cache and cookies before accessing the URL?
Preston Sanders: You can check it from different browsers.
Terri: okay let me try
Terri: tell me how,it will take more time to find
Preston Sanders: You can find the options to clear cache and cookies under 'Tools' menu of your browser.
Terri: only thing i see is clear history did that
Terri: now when you go to thefind.com page is the image working on that website? or are you clicking on the image
Terri: just checked it the image on the find is blank,now if i click on the no image.it goes to the webpage?
Preston Sanders: Yes, I have checked it and able to view the images. Only three images are not showing up on fourth page of http://www.thefind.com ./
Terri: but problem is the image on thefinds website being blank
Preston Sanders: You will be able to get the RSS feed working on our servers. I suggest that you contact the provider of RSS feed in this regard and get more assistance.
Terri: i uploaded all images to my account,is there some way to link these images to the xml file?
Preston Sanders: We cannot correct the issues which you're having with http://www.thefind.com . You need to manage this from your end.
Terri: they said it can't be done,unless on the same server? or at least i think that is what they mean
Terri: was hoping you may be able to over some help with this.
Terri: because they can't tell me anything else.
Preston Sanders: I'm sorry, Terri. We cannot resolve this from our end.
Terri: i am at the end with this
Terri: okay,that is what i need to know.
Terri: because when i signed up, they said this could be done with no problem
Terri: but problems is all i have had
Preston Sanders: I apologize for any inconvenience this has caused you.
Preston Sanders: You will be able to get the RSS feed working on our servers. Please contact the provider of RSS feed in this regard and get more assistance.
Terri: i was hoping someway to link images to xml file.
Terri: tks
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