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tcpip95



Joined: 29 Dec 2010
Posts: 8

PostPosted: Wed Dec 29, 2010 5:18 pm Reply with quoteBack to top

I've tried to do a search to see if this was already answered but didn't find anything.

I'm new to RSS, and am rolling out a program globally within our company. When I use an enclosure with a .doc extension, all is fine. When I try to use the newer .docx extensions with Office '07 and later, the files don't download, nor can I open them through a web browser like I can with the older .doc versions.

I suspect it's something as simple as defining the .docx extension and associating it with the Word application, but I'm not sure where/how I do that. Any help would be greatly appreciated.

JP
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Tech Support



Joined: 27 Aug 2004
Posts: 2791

PostPosted: Thu Dec 30, 2010 9:28 am Reply with quoteBack to top

Is the problem that you're having that the .docx files don't show up as content for the items or is it that they are showing up but you can't open them?

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tcpip95



Joined: 29 Dec 2010
Posts: 8

PostPosted: Sat Jan 01, 2011 11:38 am Reply with quoteBack to top

They are not showing up as attachments. The only thing I see is "Read Article" which is a hyperlink to the location of the document. I'd like to be able to have the enclosure show up as an attachment.
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FeedForAll Sales



Joined: 10 Jun 2009
Posts: 252

PostPosted: Mon Jan 03, 2011 11:12 am Reply with quoteBack to top

An RSS feeds' enclosure allows for the attachment of files via a URL to feeds' items.

The actual content is not embedded in the feed. The URL is used to hyperlink to multimedia a file, and pass the URL of the media file to the feed reader or RSS aggregator.

The three required attributes: URL is where the enclosure is located, Length is how big the file is in bytes, and Type is what type of audio or video file.

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PostPosted: Mon Jan 03, 2011 12:35 pm Reply with quoteBack to top

The type can also refer to a document type, so be sure to use the extention that matches the file. For example, if you reference a .docx file as a .doc file, the extention is invalid.

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tcpip95



Joined: 29 Dec 2010
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PostPosted: Mon Jan 03, 2011 1:27 pm Reply with quoteBack to top

I went in to the MimeTypes file, and edited it to include the following line:

docx,appication/msword

and saved it. Closed FFA then restarted it and added an item.

The new item name is Test 02. The enclosure is test02.docx. The Length is 13000, and the Type shows application/msword.

When I saved it and updated Outlook 2010 RSS feed reader, it sees the Item, but it does not show up with an attachment. It reflects the text that I wrote in the document ("Test 02 with .docx extension"), but doesn't allow me to save it as an attachment.

To further test, I emailed myself the same document, and Outlook 2010 correctly shows it as an attachment.

Any ideas?
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PostPosted: Mon Jan 03, 2011 3:59 pm Reply with quoteBack to top

Can you post a link to the feed itself so I can have a look at it, please?

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tcpip95



Joined: 29 Dec 2010
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PostPosted: Mon Jan 03, 2011 4:24 pm Reply with quoteBack to top

Sorry, I can't; it's on an internal server. If you have an email address, I can email you the .xml file as well as the .docx file.

JP
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PostPosted: Mon Jan 03, 2011 4:30 pm Reply with quoteBack to top

Sure! Send it over to support at feedforall dot com - thanks!

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tcpip95



Joined: 29 Dec 2010
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PostPosted: Mon Jan 03, 2011 5:17 pm Reply with quoteBack to top

Just sent the email. Many thanks.
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tcpip95



Joined: 29 Dec 2010
Posts: 8

PostPosted: Thu Jan 06, 2011 12:25 am Reply with quoteBack to top

An update. It appears that the MimeMaps on the web server hosting the RSS feeds may not have the proper MIME types defined. I moved the files over to my own Linux server running Apache, and they all work fine in Outlook. I'll check with our IT folks and let you know what I find out.

JP
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tcpip95



Joined: 29 Dec 2010
Posts: 8

PostPosted: Fri Jan 07, 2011 1:46 pm Reply with quoteBack to top

Problem solved. The MIME Types were not defined in IIS on the server hosting the RSS feeds.
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