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Topic: xml hyperlink question
Tech Support

Replies: 9
Views: 935

PostForum: Program Support (FFA Win)   Posted: Thu May 02, 2019 2:28 pm   Subject: xml hyperlink question
Your web server has a directory structure where it stores the files that are your atlantasidestreets.com website. For example, let's take my web server. When I use an FTP client with my master admin credentials, it places me in the root folder. However, if I want my feed to live on www.feedforall.com, its XML file actually goes in a directory called /htdocs/www/

However, if I were to log in to my web server with my FFA tech credentials, those are tied to the /htdocs/www/ folder by default. When I log in with that account, I'm already in the necessary folder and wouldn't need to specify a feed path.

If you would, try using a separate FTP program (like FTP Commander, WinSCP, Filezilla, etc) and log in to your web server with your FTP credentials.

When you do, it should place you in the host directory tied to your credentials.

From there, you should be able to see any directories you get to interact with.

Also, I suppose just to mention it, it's entirely possible you won't need to put anything in the Feed Path, Image Path or Enclosure Path. It entirely depends on what directory your FTP credentials place you in by default.
Topic: xml hyperlink question
Tech Support

Replies: 9
Views: 935

PostForum: Program Support (FFA Win)   Posted: Thu May 02, 2019 1:21 pm   Subject: xml hyperlink question
Right, you're on the right track. We just need to make sure that 'Feed Path' matches the actual directory on the web server the XML file needs to reside within.
Topic: xml hyperlink question
Tech Support

Replies: 9
Views: 935

PostForum: Program Support (FFA Win)   Posted: Thu May 02, 2019 12:40 pm   Subject: xml hyperlink question
Oh, apologies, I misunderstood what you were looking for.

The URL associated with your feed isn't controlled directly by FFA but is instead controlled by where the XML file lives on the web server it's hosted on. That is controlled by the web server directory your FTP credentials are tied to.

For example, if your FTP login credentials place you in the root of your web server's host folder, you may have FFA uploading to the directory /htdocs/ or something similar.

So, the first thing you'll want to check is the FTP configuration:

1) Go to Feed - Publish.

2) In the upper right hand corner, click Edit.

What directory do you have specified for your 'Feed Path' ?

Also, if you use a separate FTP program to log in to your web server with the same credentials FFA is configured to use, what directory does that place you in and what directory should the feed be uploaded to so it corresponds with the URL you'd like?
Topic: xml hyperlink question
Tech Support

Replies: 9
Views: 935

PostForum: Program Support (FFA Win)   Posted: Thu May 02, 2019 12:21 pm   Subject: xml hyperlink question
To view the raw XML content, you can go to View - XML Source. That should display a dialog that shows the raw XML content so you can verify the hyperlink.
Topic: FeedForAll v2 Released
Tech Support

Replies: 11
Views: 30307

PostForum: Program Support (FFA Win)   Posted: Thu Jan 18, 2018 10:04 am   Subject: FeedForAll v2 Released
We recommend using these steps to avoid that error:
http://feedforall.com/feedforall-on-windows-8.htm
Topic: what is the benefits of xml & RSS?.
Tech Support

Replies: 2
Views: 18222

PostForum: General RSS Discussions   Posted: Mon Jan 15, 2018 3:26 pm   Subject: what is the benefits of xml & RSS?.
A feed is XML code formatted to the RSS 2.0 specification.
Topic: Assertion Failed during Export
Tech Support

Replies: 2
Views: 14131

PostForum: Program Support (RFA)   Posted: Thu May 04, 2017 2:46 pm   Subject: Assertion Failed during Export
Did that fix not work for you? If so, what error(s) are you receiving?
Topic: Special characters in feed titles make them unreadable!
Tech Support

Replies: 11
Views: 15818

PostForum: General RSS Discussions   Posted: Wed Apr 19, 2017 8:00 am   Subject: Special characters in feed titles make them unreadable!
If you are using RSS2HTML to insert a feed into an existing webpage, then the encoding declared at the top of the HTML source for the whole webpage comes into play too, as it will be what the browser uses.

Since a webpage can only support one encoding you can run into situations where some text just can't be displayed correctly.

For example, if the encoding that your webpage needs is different than the encoding used in the RSS feed you are inserting. Or, if you are inserting multiple RSS feeds into a single webpage, and they each have different encodings.
Topic: Special characters in feed titles make them unreadable!
Tech Support

Replies: 11
Views: 15818

PostForum: General RSS Discussions   Posted: Tue Apr 18, 2017 2:57 pm   Subject: Special characters in feed titles make them unreadable!
Correct, you can only have one and it will need to go in the template header.
Topic: Special characters in feed titles make them unreadable!
Tech Support

Replies: 11
Views: 15818

PostForum: General RSS Discussions   Posted: Tue Apr 18, 2017 2:42 pm   Subject: Special characters in feed titles make them unreadable!
Without knowing the encoding of the source feeds (they don't seem to include one) you kind of have to guess which one to use in your template.

If utf-8 isn't helping, then the next most popular is this:

encoding="iso-8859-1"
Topic: Special characters in feed titles make them unreadable!
Tech Support

Replies: 11
Views: 15818

PostForum: General RSS Discussions   Posted: Mon Apr 17, 2017 2:05 pm   Subject: Special characters in feed titles make them unreadable!
Dave,

That's a bit odd, both of your feeds are missing the encoding declaration.

You'll want to add encoding="UTF-8" to your RSS header.

For example, with this feed:
http://www.pcadvisor.co.uk/latest/rss

you would want to update this:
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0">

to this:
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" encoding="UTF-8" version="2.0">
Topic: Special characters in feed titles make them unreadable!
Tech Support

Replies: 11
Views: 15818

PostForum: General RSS Discussions   Posted: Mon Apr 17, 2017 7:42 am   Subject: Special characters in feed titles make them unreadable!
What's the link to your feed? This usually happens when your website doesn't use UTF-8 encoding but I'd like to have a look to be sure.
Topic: ffasetup.exe has stopped working
Tech Support

Replies: 9
Views: 7515

PostForum: Program Support (FFA Win)   Posted: Tue Apr 04, 2017 6:23 am   Subject: ffasetup.exe has stopped working
You should check the rights of both your FeedForAll program folder, and the folder you are saving your feeds to. Make sure they both have full control set for all users.
Topic: ffasetup.exe has stopped working
Tech Support

Replies: 9
Views: 7515

PostForum: Program Support (FFA Win)   Posted: Mon Apr 03, 2017 4:55 pm   Subject: ffasetup.exe has stopped working
Give this a try:

Go into the FeedForAll program folder and find the FeedForAll.exe file.
Right-click on it and choose Properties
Select the Compatibility tab
Check the "Run this program in compatibility mode for:" box
Choose 'Windows XP (Service Pack 3)'
Also check the 'Run this program as an administrator' box

Apply those settings and try running FeedForAll again.
Topic: ffasetup.exe has stopped working
Tech Support

Replies: 9
Views: 7515

PostForum: Program Support (FFA Win)   Posted: Mon Apr 03, 2017 1:31 pm   Subject: ffasetup.exe has stopped working
You might be fighting with a rights related issue.

Try running FeedForAll in administrator mode by right-clicking on its icon and choose 'Run as Administrator' from the menu. That will ensure that the program has sufficient rights to save files wherever it needs to.
 

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