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Topic: Assertion Failed Error
sigridmac

Replies: 1
Views: 15170

PostForum: Program Support (RFA)   Posted: Thu Dec 03, 2009 6:34 pm   Subject: Assertion Failed Error
Hello,

Recently, I've been experiencing several errors when I went to export my newly recorded and edited podcasts. The error was called "Assertion Failed Line 1987."

I can't remember the exact wording but it gave me a location in the
activecode/sdk/lame3.96libmp3/quantize/line1987 area.

Can you tell me why that may have happened? I thought it might have had something to do with my editing but when I went to export the unedited podcasts, it happened as well. Fortunately, it didn't happen every time, and I was successful in exporting most of the work and uploading it. But I'm concerned that this may recur.

Any suggestions?

Many thanks. Sigrid
Topic: Reposting question re: switching from trial version to paid
sigridmac

Replies: 2
Views: 16658

PostForum: Program Support (RFA)   Posted: Sun Nov 29, 2009 2:11 pm   Subject: Reposting question re: switching from trial version to paid
Super! Thanks so much. Sorry to be such a total pain.

Sigrid, newbie podcaster
Topic: Reposting question re: switching from trial version to paid
sigridmac

Replies: 2
Views: 16658

PostForum: Program Support (RFA)   Posted: Sat Nov 28, 2009 10:09 am   Subject: Reposting question re: switching from trial version to paid
Sorry to be a total pain, especially on a holiday weekend, but I was hoping to get some answers about how to switch from the trial version to the regular paid version.

I recorded about nine podcasts in the trial version and then signed up for the licensed one, but I didn't realize that I would have to download an entirely different version from the trial version.

What will happen to the podcast that I already have in the library of the trial version? Will the trial version automatically be upgraded when I download the other one or will I have to export files?

I don't want to download the registered version until I know what will happen to my others. Can't stand the thought of losing any of the podcasts that I've already made!

Thanks a lot. Sigrid
Topic: Can't Activate Record for All
sigridmac

Replies: 6
Views: 15797

PostForum: Program Support (RFA)   Posted: Fri Nov 27, 2009 6:56 pm   Subject: Can't Activate Record for All
Hello, I just signed up with Record for All and am eager to start posting my podcasts. I received instructions about how to do that this afternoon, but I didn't realize that I would have to download an entirely different version from the trial version.

What will happen to the podcast that I already have in the library of the trial version? Will the trial version automatically be upgraded when I download the other one or will I have to export files?

I'm going to wait to hear back from you before I download the registered version. Can't stand the thought of losing any of the podcasts that I've already made!

Thanks a lot. Sigrid
Topic: Can't Activate Record for All
sigridmac

Replies: 6
Views: 15797

PostForum: Program Support (RFA)   Posted: Fri Nov 27, 2009 10:36 am   Subject: Can't Activate Record for All
Dear Tech Support,

Thanks so much for the speedy reply, especially on a holiday weekend. Sorry to have been so impatient. I'll look forward to the instructions.

Sigrid
Topic: Can't Activate Record for All
sigridmac

Replies: 6
Views: 15797

PostForum: Program Support (RFA)   Posted: Thu Nov 26, 2009 7:43 pm   Subject: Can't Activate Record for All
Hello,

I just purchased Record for All after using the trial version for several days. I really love the software and I recorded a couple of podcasts and want to upload them, so I bought it but now I can't activate it. When I go into the application, it just asked me if I want to continue with the trial version or buy the new one but - duh - I just bought it. I don't see anywhere to put in an order number or a code.

My instructions in e-mail said I would be getting further instructions within one day, so does that mean that I'm being impatient and have to wait to find out how to activate? I really want to upload that stuff soon.

Thanks so much.

Sigrid Mac
 

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