iTunes podcast download issue

stormy1206 · Joined: 08 Nov 2006 Posts: 4

Hi All,

I'm new to podcasting, so I may be doing a noobie mistake, anyhow, I'm attempting to setup a podcast, I've gotting a regular podcast to work, however, I'm having difficulty getting the iTunes part of it to work. I can add the podcast, but it won't download. Obviously, I'm doing something wrong.

Here's the URL: http://feeds.thecomputertamers.com/radioshow.xml

Here's a copy of the XML file:
<?xml version="1.0" encoding="UTF-8"?>
<rss
xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"
version="2.0">
<channel>
<title>The Computer Tamers</title>
<description>The Computer Tamers weekly radio show on WILI AM 1400.</description>
<link>http://www.thecomputertamers.com</link>
<copyright>2006 The Computer Tamers</copyright>
<docs>http://blogs.law.harvard.edu/tech/rss</docs>
<language>en-us</language>
<lastBuildDate>Wed, 8 Nov 2006 15:58:38 -0500</lastBuildDate>
<pubDate>Wed, 8 Nov 2006 15:56:30 -0500</pubDate>
<generator>FeedForAll v2.0 (2.0.0.4) unlicensed version http://www.feedforall.com</generator>
<itunes:subtitle>The Computer Tamers</itunes:subtitle>
<itunes:summary>The Computer Tamers weekly radio show on WILI AM 1400.</itunes:summary>
<itunes:author>The Computer Tamers</itunes:author>
<itunes:owner>
<itunes:name>The Computer Tamers</itunes:name>
<itunes:email>help@thecomputertamers.com</itunes:email>
</itunes:owner>
<itunes:category text="Technology"/>
<itunes:keywords>tamers, computers, computer tamers, willimantic</itunes:keywords>
<itunes:image href="http://feeds.thecomputertamers.com/logo_itunes.jpg"/>
<itunes:explicit>no</itunes:explicit>
<itunes:block>no</itunes:block>
<item>
<title>Tech That's Set to Rock Your World</title>
<description>Listen in here and find out about the newest technologies that are about to shape your world.</description>
<link>http://www.thecomputertamers.com/show.htm?id=u34kdqo0</link>
<enclosure url="http://media.thecomputertamers.com/Oldshows/061018.mp3" length="14066000" type="audio/mpeg"/>
<itunes:subtitle>Tech That's Set to Rock Your World</itunes:subtitle>
<itunes:summary>Listen in here and find out about the newest technologies that are about to shape your world.</itunes:summary>
<itunes:duration>41:06</itunes:duration>
<itunes:author>The Computer Tamers</itunes:author>
<itunes:keywords>tamers</itunes:keywords>
<itunes:explicit>no</itunes:explicit>
<itunes:block>no</itunes:block>
</item>
</channel>
</rss>

Thank you,
Jaison

Tech Support · Joined: 27 Aug 2004 Posts: 2806

Did you already go into iTunes and submit your feed there?

stormy1206 · Joined: 08 Nov 2006 Posts: 4

Tech Support wrote:

Did you already go into iTunes and submit your feed there?

Yes, I did... this is the link I got back: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=204642791.

I can subscribe to the podcast manually under the Advanced drop down menu. Everything seems to work properly except for the fact iTunes doesn't seem to be able to "find" the MP3...

Tech Support · Joined: 27 Aug 2004 Posts: 2806

At first everything seemed in order, but upon closer inspection I have found that your webserver is somehow misconfigured, and returning the incorrect MIME type for that .mp3 file. The webserver should have returned the MIME type audio/mpeg when your .mp3 file is requested. However, your server is saying that the MIME type for the .mp3 file is audio/x-ms-wax (never heard of that one before). Most programs won't really care, and download and play the file anyway. However, the iTunes store is pretty picky about servers using correct MIME types, and won't retrieve your file.

Unfortunatley I'm probably not going to be able to be much more help than that. It looks like you are running a Microsoft webserver, and I'm just not much of an expert on them. Hopefully you have some IT guys that will know exactly how to make the fix for you (or you are a computer wizz yourself).

Hope that helps.

stormy1206 · Joined: 08 Nov 2006 Posts: 4

Yes, it does help, at least now I know were to (sortof) look. One quick question, how can you tell what my webserver is sending out? I'm new to this webiste stuff. Yes, I am running IIS 6.0 and according to the MIME types, MP3 is suppose to use audio/mpeg, looks like .wax is what is set for audio/x-ms-wax, which I THINK is a Windows Media streaming file...

Tech Support · Joined: 27 Aug 2004 Posts: 2806

Quote:

One quick question, how can you tell what my webserver is sending out?

I started up an IP packet analyzer, and then put the URL of your .mp3 file into my browser, and retrieved it. I then checked back with the packet analyzer to see what happened.

If you are interested, the packet analyzer I used it Ethereal (http://www.ethereal.com).

stormy1206 · Joined: 08 Nov 2006 Posts: 4

Yes, I've heard of this. Thanks, I think I know where to go from here, appreciate the help!

If you are interested, the packet analyzer I used it Ethereal (http://www.ethereal.com).[/quote]

janeboha · Joined: 07 Dec 2006 Posts: 20

I had put in "audio/mp3" for my mp3 file, and when I validated it with the new Beta, it returned an error message "enclosure "type" "audio/mp3" is not a standard MIME type". The solution was simple: I went to the Control Panel of my server and looked up a list of MIME extensions that were right for mp3 file, and used that, and it worked right away. Error message went away.

Tech Support · Joined: 27 Aug 2004 Posts: 2806

The correct MIME type for an .mp3 file is: audio/mpeg

janeboha · Joined: 07 Dec 2006 Posts: 20

Yes, thank you. That's the one that my server had listed under MIME and the error message went right away!

Thanks.