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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Tue Oct 02, 2012 11:00 am |

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I had RSS2HTML running perfectly at the end of last week. Monday morning, I come to work and it's not finding feeds, giving me an error message of:
I am using the following code:
Code: |
? ?
? $XMLFILE = "http://host4.evanced.info/durhamcounty/evanced/eventsxml.asp?ag=&et=Children&lib=ALL&nd=1&feedtitle=Durham+County+Library+%2D+All+Branches&dm=rss2&LangType=0";
? $TEMPLATE = "../calendar/template.html";
? include("rss2html.php");
? ?> |
The feeds themselves are fine. I can open them up in a feed reader.
Does anyone have any idea why it would suddenly stop working? There was no code changes from the last time it was working to when it stopped.
Thanks in advance.[/quote][/code]
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Tech Support
Joined: 27 Aug 2004
Posts: 2688
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Posted: Tue Oct 02, 2012 11:58 am |

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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Tue Oct 02, 2012 12:21 pm |

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Tech Support
Joined: 27 Aug 2004
Posts: 2688
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Posted: Tue Oct 02, 2012 1:00 pm |

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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Tue Oct 02, 2012 1:08 pm |

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Tech Support
Joined: 27 Aug 2004
Posts: 2688
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Posted: Tue Oct 02, 2012 1:11 pm |

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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Tue Oct 02, 2012 1:13 pm |

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It takes about 30 seconds before it times-out and displays the RSS2PHP error.
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Tech Support
Joined: 27 Aug 2004
Posts: 2688
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Posted: Tue Oct 02, 2012 1:59 pm |

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Okay, this is... a little strange.
You're most likely getting the error because your webserver can't get to the RSS feed. What makes this really strange is that I can get to the feed, you can get to the feed but for some reason the webserver can't.
Do you have a way to try to read the feed manually while logged into the server? Basically, remote in to your web server and try to open the feed directly from the web server's browser or a feed reader on the server and see if you get that same error.
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_________________
Create RSS Feeds
Audio Recording and Editing
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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Tue Oct 02, 2012 3:30 pm |

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Our site is on the county's web server, and, sadly, I don't have access anything except for FTP.
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Tech Support
Joined: 27 Aug 2004
Posts: 2688
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Posted: Tue Oct 02, 2012 6:31 pm |

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Try having one of the County techs view the feed from the server. Basically, it looks like something is preventing the server (but JUST the server) from viewing the feed and that's causing the error.
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_________________
Create RSS Feeds
Audio Recording and Editing
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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Wed Oct 03, 2012 7:45 am |

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I'm working with our IT folks to see if we can figure it out. The county blocks a lot of web content, so I'm wondering if there was something with those feeds that triggered a block. Although I'm not sure that would affect the web servers, but who knows.
I'll let you know if we find a solution.
Thanks again for all your help. I appreciate it.
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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Fri Oct 05, 2012 1:22 pm |

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Update: Still not working, but I can eliminate it being because the domain is blocked...it's not.
Also discovered that no RSS feeds are working with RSS2HTML. Just for fun, I inserted a New York Times feed and I got the same error message on the page itself and the buildURL tool.
I'm stumped. I have no idea what could have happened over the weekend, that caused it to stop working.
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Tech Support
Joined: 27 Aug 2004
Posts: 2688
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Posted: Fri Oct 05, 2012 1:48 pm |

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meccub
Joined: 02 Oct 2012
Posts: 8
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Posted: Fri Oct 05, 2012 1:50 pm |

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Yeah, it has to have something to do with PHP on the server. I just tried adding a feed via JavaScript and that worked.
I also tried a different PHP script and it had the same problem as RSS2HTML does.
Thanks for the help. I'm going to keep digging.
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